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Everything you need to know about our organic, handmade hair care. Can't find your answer? Contact us. Contact us
Orders are processed within 1–2 business days and typically arrive within 5–7 business days inside the continental United States. You'll receive a tracking number by email as soon as your order ships.
Natural Plus USA does not present this collection as certified organic. Formulas vary by product, so review the product label and any ingredient information available on the product page before purchasing. Contact us if you need information about a specific ingredient.
Many customers notice softer, more manageable hair as they use the ritual consistently. A fuller, healthier look builds with regular use.
Orders are processed within 1–2 business days and typically arrive within 5–7 business days inside the continental United States. You'll receive a tracking number by email as soon as your order ships.
No. We currently ship only within the continental United States. International shipping is not available at this time.
Shipping is calculated at checkout based on your location and order size. We regularly offer free shipping promotions to our email and Instagram community — follow @naturalplususa to catch them.
Natural Plus USA does not present this collection as certified organic. Formulas vary by product, so review the product label and any ingredient information available on the product page before purchasing. Contact us if you need information about a specific ingredient.
Every bottle is handmade in Dajabón, Dominican Republic, using traditional Dominican botanical methods passed down through generations.
Compatibility depends on the product, your treatment history, and individual sensitivity. Review the product label and available ingredient information, follow the directions, and ask your stylist or colorist if you have concerns. Patch test first if you have a sensitive scalp.
Apply to clean, damp hair and massage into the scalp and lengths. Leave on for the time noted on your product (most treatments work in 15–30 minutes), then rinse thoroughly. For best results, use consistently 2–3 times per week.
Daily-use products like our leave-ins and oils are gentle enough for everyday use. Deep treatments and masks are best used 2–3 times per week so your hair gets the benefit without being weighed down.
Many customers notice softer, more manageable hair as they use the ritual consistently. A fuller, healthier look builds with regular use. Results vary by individual and depend on consistency.
Our formulas are designed to nourish the scalp, strengthen strands, support shine, and help reduce breakage. If you are concerned about a medical condition, we recommend speaking with a licensed healthcare professional.
Unopened items can be returned within 14 days of delivery — just contact us and we'll send the details. If anything arrives damaged, wrong or defective, that is on us: contact us within 14 days and we'll replace it free, no return needed. See our Returns policy for full details.
Reach out as soon as possible at info@naturalplususa.com. If your order hasn't shipped yet, we'll do our best to update or cancel it. Once it's on its way, you can use our easy returns process instead.